Stuck in a bootloop
- 1
Get into recovery
Force a restart by holding Power, then use your phone's key combo, usually Power with a volume key. If it offers to wipe the cache, try that first. It leaves your files alone.
- 2
Try the other slot
Newer phones keep two copies of the system. With an unlocked bootloader, you can boot the other one from fastboot.
fastboot getvar current-slot fastboot --set-active=b
Use whichever of
aorbisn't current. - 3
Reflash the software you were on
Use the same build if you can. Unlocked phones can flash images from fastboot. Locked phones can only sideload a signed update from stock recovery.
adb sideload <update>.zip
- 4
Factory reset as the last step
This fixes most bootloops caused by bad data, but it erases your files. Read saving your files first.